We have a flat delivery fee of $25.00 in the following area
Fort Lauderdale, Tamarac, Pompano Beach, Lighthouse Point, Coconut Creek, Lauderhill, Margate, Oakland Park, Las Olas, Wilton Manors
Cancellation & Substitution Policy
Full Refunds: Up to 2 days before delivery (by 9am EST).
Cancellation Fees: 25-100% depending on prep work, after the deadline.
Email cancellation requests to [email address removed]. Confirmation email required.
Balloon Substitutions
We may substitute balloons, but they’ll match the theme of your order.
Balloon Float Times (Indoors):
11″ Latex (Hi-Float): 2 days
11″ Latex (No Hi-Float): 12 hours
16″ Latex (Hi-Float): 2 days
16″ Latex (No Hi-Float): 25 hours
Mylar Balloons: 2 days
Delivery Information
Delivery window: +/- 1.5 hours of requested time (orders submitted at least 2 days in advance).
Critical timing? Request delivery 2+ hours before your event.
Someone must be present to accept delivery (no unattended drop-offs).
We are not responsible for the actions of third-party delivery personnel.
Unaccepted Deliveries
If no one is available, a re-delivery fee applies (same day).